Pricing Plans
Each plan includes a monthly credit allowance for AI-powered features. Additional credits can be purchased if needed.
Free
Perfect for individuals or small teams exploring SeaTicket.
Start FreeIncludes:
- Up to 1,000 issues
- 50 AI credits / month
- Cross-channel issue processing
- Solving issues with AI agents
- Community support
Starter
For small teams handling a steady stream of user issues.
Start FreeEverything in Free, plus:
- Up to 2,500 issues
- 500 AI credits / month
- Cross-channel issue processing
- Solving issues with AI agents
- Email support
Business
For organizations that rely on SeaTicket as a core issue management platform.
Start FreeEverything in Pro, plus:
- Up to 50,000 issues
- 10,000 AI credits / month
- Cross-channel issue processing
- Solving issues with AI agents
- Single Sign-On
- Dedicated support
Enterprise
For organizations with advanced security, scalability, and integration requirements.
Contact SalesEverything in Business, plus:
- Custom issue limits
- Custom credit allocation
- Enterprise security options
- Dedicated infrastructure options
- Advanced integration support
- Dedicated customer success manager
- SLA guarantees
*An issue represents a problem report or discussion collected from external channels such as GitHub, forums, or emails. Related issues can be linked and organized into trackable tickets.
*Issue limits represent the total number of issues stored in your workspace.
How Credits Work
Credits are used when running AI-powered features in SeaTicket, such as:
Each SeaTicket plan includes a monthly credit allowance. Additional credits can be purchased if needed.
1,000 credits are roughly equivalent to about $10 of AI processing usage, depending on the model and task type.
All Plans Include
Every SeaTicket plan includes the core capabilities needed to manage and analyze issues efficiently.
These core features ensure teams can efficiently track and resolve issues from different sources.
Compare Plans
Choose the plan that best fits your team's workflow and issue volume.
| Feature | Free | Starter | Pro | Business | Enterprise |
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| Issue limit | 1,000 | 2,500 | 10,000 | 50,000 | Custom |
| Monthly AI credits | 50 | 500 | 2,000 | 10,000 | Custom |
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| Advanced reporting and analytics | — | — | — | |
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| Priority support | — | — | |
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| Enterprise security options | — | — | — | — | |
| Dedicated infrastructure | — | — | — | — | |
| SLA guarantees | — | — | — | — | |
Who Uses SeaTicket
SeaTicket is designed for teams that receive issue reports from multiple sources.
Open source projects
Collect and analyze user issues from forums, GitHub, and community platforms.
Product teams
Identify recurring product issues and prioritize fixes based on real user reports.
Customer support teams
Organize incoming issues from multiple channels and respond more efficiently.
Software teams
Track bugs and technical discussions without manually reviewing duplicate reports.
Frequently Asked Questions
Q: What is an issue?
An issue represents a problem report, request, or discussion collected from different channels such as email, forums, GitHub, social media, or support forms. SeaTicket aggregates related reports and discussions into a single issue for easier tracking and management.
Q: What happens if I exceed the issue limit?
You can upgrade your plan at any time to increase your issue capacity.
Q: What happens if I run out of credits?
You can purchase additional credits whenever needed.
Q: Do you offer annual billing?
Annual billing options may be available. Please contact our team for more details.
Q: Can I change my plan later?
Yes. You can upgrade or downgrade your plan at any time, and billing will be adjusted accordingly.
Start resolving issues faster
Bring together issues from multiple channels and use AI agents to help your team prioritize and resolve them more efficiently.
You can export your data at any time.