AI-native ticket system that connects
all your channels
SeaTicket connects email, GitHub, Discord, and more — and uses AI to help resolve reported issues and track resolution end-to-end.
Github
Discord
Discourse
Email
Notion
Confluence
Linear
Jira
Website
Seafile
Issues arrive from everywhere
Multiple channels and no single place to track them.
Context gets lost
By the time your team has the full picture the issue has grown.
Resolutions are hard to find
Past cases and documentation scattered across tools.
Your team works in the dark
No shared view means duplicated effort and missed issues.
One Workspace for All Your Support Issues
Every channel your users reach out from, automatically synced and ready for your team to act on
AI Agents That Autonomously Resolve The Issues
AI Agents will monitor new issues or new comments and suggest the solutions
Create Tickets and Track Resolution
Turn issues into trackable tickets when they need manual resolution, assign owners, collaborate internally, and track progress
Identify Recurring Problems Across Channels
Group related issues from GitHub, email, forums, and more to uncover trends and spot problems worth prioritizing
Turn Resolved Issues into Reusable Knowledge
Convert resolved issues into searchable knowledge your team and AI agents can reuse to resolve future issues faster
From raised to resolved
Issue synced
Every new issue across your support channels is picked up the moment it is raised.
Context built
Related issues, past cases and your knowledge base are searched to understand the full picture.
Action suggested
The right next step is suggested for your team to approve, edit or discard.
Closed and replied
Once approved the reply is automatically synced back to its source.
Up and running in minutes.
No manual migration — just integrate your sources, everything syncs automatically, and your team starts closing issues right away.
Connect your channels
Link your existing sources in a few clicks and every issue syncs in automatically.
Invite your team
No per-seat pricing so bring everyone in and work from one shared view.
AI agents start working
Every incoming issue gets investigated across your entire ecosystem and your team is told exactly how to resolve it.
Frequently Asked Questions (FAQs)
SeaTicket is an AI-powered issue management platform. It connects the channels your users report problems through — GitHub, Discourse, email, and more — into one workspace, where AI agents investigate every incoming issue and tell your team exactly what to do next.
Every new issue is synced the moment it's raised. AI agents search related issues, past cases, and your knowledge base to build full context, then suggest the right next step for your team to approve, edit, or discard. Once approved, the reply syncs automatically back to its original source.
Not in the traditional sense. Classic helpdesk software like Zendesk, Freshdesk, or Fin are built for customer service agents working from a central ticket queue. SeaTicket is built for developers who handle issues where they already live, syncing every channel into one issue management platform, where issues are tracked and resolved by an AI agent, instead of asking your team or users to switch tools.
It can be. Most issues are resolved by AI agents directly in the workspace, but when something needs manual work, SeaTicket turns it into a trackable ticket with an owner, internal collaboration, and progress tracking — so you get ticketing functionality without bolting on a separate tool.
Yes. Every plan includes a knowledge base, and resolved issues can be converted into searchable knowledge that both your team and the AI agents reuse to resolve similar issues faster next time.
No. AI agents analyze issues and suggest an action — a reply, a ticket, a classification — but every suggestion needs your team's review and approval before anything is sent, posted, or closed.
SeaTicket syncs with GitHub Issues, GitHub PRs, Discord Forum channels, Discourse forums, email inboxes, websites, Notion, Confluence, Seafile, Linear, and Jira, giving AI agents full context across every channel where issues and discussions happen.
No. GitHub, Discord, Discourse, and your inbox stay your source of truth. SeaTicket syncs with them and layers on one issue management platform, AI-driven analysis, and cross-channel context, while approved responses post back to the original thread automatically.
Most teams are up and running in minutes. There's no manual data migration — you connect your sources, everything syncs automatically, and AI agents start working right away.
Yes, there's a free plan to get started, no credit card required. SeaTicket doesn't use per-seat pricing, so every plan — including the free one — includes unlimited team members. Paid plans scale up issue volume and AI credits as you grow.
Your team should always know what to do next.
Now they will.
Get started today and transform how your entire team handles every issue from start to finish.
Meet Your AI Agent