SeaTicket is an AI-native ticketing system for your open-source projects.
Every feature designed to make problem-solving effortless.
Find solutions in seconds with AI agent over your knowledge base
Built-in AI that reasons through problems using historical issues and knowledge bases.
Automatically syncs from GitHub, Forums, Emails, Website and other resources.
Automatically captures tickets from forums, emails, and other sources.
Team Annotations: Add custom notes and properties to synchronized issues, documents, and tickets to ensure that solutions are well organized.
Organizing your knowledge base into highly trusted sources and less polished ones to assist AI in resolving issues more accurately.
SeaTicket automatically syncs issues from GitHub, Forums, Emails and other resources. It can also crawl websites and sync contents from your knowledge bases to provide comprehensive solutions.
SeaTicket has a built-in AI agent that can reason and resolve issues by searching through historical problems and your synced knowledge base.
Our AI agent doesn't just search—it understands context, analyzes patterns, and provides reasoned solutions based on your entire knowledge ecosystem.
Not just support agents—all your team members can participate in issue resolution.
Break down silos between customers, support teams, and developers. SeaTicket creates a unified space where everyone contributes to faster resolution.
Customers can submit issues through Email, GitHub, Forum and other channels, providing detailed context and reproduction steps.
Support agents, developers, DevOps, and product managers can all contribute to issue resolution.
Real-time updates keep everyone informed, from initial report to final resolution.